Privacy Policy

This Privacy Policy explains how ZE ZHI HENG (“we”, “us”, “our”) collects, uses, discloses, and safeguards information when you visit zezhihengartemia.com (the “Website”) or submit an inquiry through our forms.

If you do not agree with this policy, please do not use the Website.

1) Who We Are (Data Controller)

ZE ZHI HENG
Address: 2 kilometers west of the roundabout, Haifeng Street, Wudi County, Binzhou City, Shandong Province, China
Phone: +86 17389720777
Email: [email protected]

For privacy-related questions or requests, please contact us at the email above.

2) Information We Collect

A. Information you provide (Inquiry / Quote Form)

When you submit a request for a quote or contact us, we may collect:

  • Name

  • Phone number

  • Email address

  • Country

  • Product/technical selections you choose (e.g., hatch rate, temperature range, hatching method)

  • Quantity/volume (e.g., “100 kg”)

  • Message content and any information you choose to include

B. Information collected automatically

When you browse the Website, we may automatically collect:

  • Device and browser information (e.g., browser type, operating system)

  • Usage data (e.g., pages visited, time spent, referring page)

  • Approximate location (derived from IP address)

  • Log data for security and troubleshooting

This information is generally used in an aggregated way, but it may be considered personal information in some jurisdictions.

C. Sensitive information

Please do not submit sensitive personal information (e.g., ID numbers, bank details, health information) via the Website. If you voluntarily provide such data, we will handle it only as necessary to address your request.

3) How We Use Your Information

We use information for the following purposes:

  • To respond to inquiries and provide quotations (including technical consultation)

  • To communicate with you about your request, products, samples, shipping, and after-sales support

  • To manage business relationships and maintain inquiry records

  • To operate, maintain, and secure the Website (fraud prevention, abuse detection, troubleshooting)

  • To improve Website performance and content

Marketing: If permitted by law, we may send you product or business communications. You can opt out at any time by replying “unsubscribe” or contacting us.

4) Legal Bases for Processing (EEA/UK users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under the following legal bases (as applicable):

  • Contract / pre-contract steps (to provide quotations and respond to your request)

  • Legitimate interests (B2B communications, improving services, ensuring Website security)

  • Consent (where required, e.g., for certain cookies or marketing communications)

  • Legal obligation (where we must keep records for compliance)

5) Cookies and Similar Technologies

We may use cookies or similar technologies to:

  • enable basic Website functionality,

  • remember preferences,

  • understand Website usage and performance,

  • protect the Website and prevent abuse.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

6) How We Share Information

We do not sell your personal information.

We may share information in limited situations:

  • Service providers who help us operate the Website or process inquiries (e.g., hosting, email delivery, IT support). They may access data only to perform services for us and must protect it.

  • Legal and safety reasons if required by law, court order, or to protect rights, safety, and security (e.g., fraud prevention).

  • Business transfers in connection with a merger, acquisition, or asset sale (we will require the recipient to protect your information).

7) International Data Transfers

We are based in China, and your information may be processed and stored in China or other countries where our service providers operate. We take reasonable measures to protect data transfers as required by applicable law.

8) Data Retention

We keep your information only as long as necessary for the purposes described in this policy, including:

  • responding to and following up on inquiries,

  • maintaining business records,

  • meeting legal and compliance requirements,

  • resolving disputes and enforcing agreements.

When no longer needed, we delete or anonymize the information.

9) Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online system is 100% secure. Please use caution when submitting information online.

10) Your Rights and Choices

Depending on your location, you may have rights such as:

  • access to the personal information we hold about you,

  • correction of inaccurate information,

  • deletion (where legally applicable),

  • restriction or objection to certain processing,

  • withdrawal of consent (where processing is based on consent),

  • data portability (in certain jurisdictions).

To make a request, email: [email protected].
We may need to verify your identity before fulfilling your request.

11) Third-Party Links

The Website may contain links to third-party websites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.

12) Children’s Privacy

The Website is not intended for individuals under the age of 16 (or the minimum age required by local law). We do not knowingly collect personal information from children.

13) Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date”.

14) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

ZE ZHI HENG
Address: 2 kilometers west of the roundabout, Haifeng Street, Wudi County, Binzhou City, Shandong Province, China
Phone: +86 17389720777
Email: [email protected]

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